Unable to get confirmation of payment made

<p>I made payment for the shortfall on my account on 7 June 2017, before I even received an account as I saw my medical insurance did not cover the full amount. Big mistake as Ampath is unable to track any payments to their account without an invoice number it seems. </p> <p> </p> <p>No problem so I e-mail them, stating when I made payment, how much and my invoice number after I received their account, to which I never received no reply.</p> <p> </p> <p>Ampath , however, faithfully keeps forwarding me invoices and sms messages to please settle my account regardless. I have sent numerous e-mails, which to date I have not received any reply on. On their site they clearly state that only one specific e-mail may be used for proof of payments, except no-one responds to it. It seems to be the black hole of correspondence. I have now taken to mailing my bank records in the hopes I can simplify the process for them, but no response.</p> <p> </p> <p>I then attempted to call, to which you get the message all consultants are busy and as much as I would like to sit for hours on the phone to resolve a matter 2 months down the line, life must carry on.</p> <p> </p> <p>Perhaps someone will respond to this post, here's hoping.</p> <p> </p> <p> </p>