Title: Ampath’s grossly negligent and ********* handling of my account

Title: Ampath’s grossly negligent and ********* handling of my account

I was notified by Ampath that my account was being referred to a debt collection agency for alleged non-payment, for an account I had never received or been made aware of. This situation arose entirely due to a billing error on their part.

Upon issuance of the correct account, I commenced payment immediately and explicitly instructed Ampath not to escalate the matter to collections. Despite these clear instructions, Ampath proceeded to hand the account to VeriCred Collections, disregarding my communications and obligations as a paying customer.

Since November 2025, I have submitted four formal requests for clarification, none of which were acknowledged. VeriCred subsequently presented a manifestly inaccurate balance, disregarding all payments already rendered.

Ampath’s conduct constitutes administrative negligence, ********* business practices, and potentially ******** treatment of a consumer acting in good faith. Immediate corrective action is required: provide a fully reconciled statement, reverse all collection actions, and respond without delay.