1 reviews | Active since Oct 2016

04 Apr 2023, 10:27

Threating letter after payment arrangements was made

I made payment arrangements on my account, and have been paying the account off, but still I get a letter stating that Ampath will hand me over to TransUnion. Why accept payment arrangements and then threaten the client. I will not be using this company again.

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply04 Apr 2023, 10:40
Official
Hi Linette. Apologies for this experience, but thank you for bringing it to our attention as all feedback provides valuable information on how we can improve our service. We will escalate this now to the relevant team for support and resolution.