SH
Siegfried H

1 reviews | Active since Dec 2011

18 Apr 2015, 15:12

THEY WILL CALL YOU AFTER HOURS

I was unaware that my medical aid had short paid them by a measly R340 or so. They then resort to phoning my mobile at 7 in the evening and then call my land line and harrass my wife. [When I am at home, I do not have access to my payment records.] They are probably contravening various consumer protection and personal rights laws. This was reported to one of their directors, a Dr Rossouw who was not \'aware of the aggressive debt collections practice"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;275379;867131;18;2;0;0;0;0;2;NULL;NULL;NULL;15/04/18 15:09;15/04/18 13:16;Website misleading;7,01E+12; ;***;Website shows a branch at Montecasino. Drove an hour to Montecasino only to find out that the branch closed down. You want people to buy from you, yet you can't keep your website updated. Pathetic!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;751534;881893;18;2;0;0;0;0;2;NULL;NULL;NULL;15/04/18 15:21;15/04/18 13:30;Paid them, then they disappeared;9,01E+12;Zelda du Plessis;***;The above-mentioned supplier delivered cleaning services to us in March. We received an invoice for April and sent the proof of payment to them by email. They have not arrived once in April. They are unresponsive to emails, or any other form of communication. They just disappeared without a word. Please be careful when enlisting services.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;236479;748192;19;2;0;0;0;0;2;NULL;NULL;NULL;15/04/18 15:50;15/04/18 13:55;Extremely slow responses - if any;;;;I made a purchase on [URL Removed] and paid almost R6000 (the full amount, including the delivery fee) more than a week ago.<br> <br> I have still not received a word about when my purchase will be delivered - despite my emailing [Email Removed]<br> <br> A previous question about the product, that I submitted via email, was also ignored. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;408232;770382;17;2;0;0;0;0;2;NULL;NULL;NULL;15/04/18 14:15;15/04/18 13:58;Intercape verbal abuse;7,61E+12;Gerard;***;I accompanied my son to the bus station in PTA, travelling to Cookhouse. After he was given his seat I went inside the bus with him to help him put his hand lauge. I had to because he just had an operation on his arm. As I was busy, the bus driver name d Gerard screamed at me demanding that I get off the bus, I told him that is no way to speak to a customer, he continued to yell. I got as if talking to a ******** while other passengers were watching. I refuse to be treated in that manner. As a paying and regular customer of intercape I deserve utmost respect. The verbal abuse I suffered today warrants tough action from those;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;727333;757401;9;2;0;1;0;0;2;NULL;NULL;NULL;15/04/18 15:50;15/04/18 14:01;Quote me a price in Jan and charge me R300 mnthly;8,21E+12;;***;I was quoted a price in January for the boost package for myself and my husband which I agreed to and accepted. I also understood that the first premium is higher for admin fees etc however when the next months debit order - March - came off it was R300more than quoted price. Faranaaz had never mentioned anything about the price increase coming a month away... surely if I sell someone a product and I say it is X amount and I know the yearly increase is coming I don't bother with original quoted price, I inform client of the increase and as my second premium to come off will be that price it makes sense to focus on increased amount.<br> <br> I have now been emailing an calling to get feedback regarding this since the 3rd of March... I was then told by a supervisor that it has been handed over to finance and yet again I have had no response. I am cancelling this cover and demanding the 4 premiums deducted to be refunded.<br> <br> It is against the FAIS act to quote one price and charge another and to simply email a letter to say there is a price increase when you accepted and agreed to the cover with previously quoted price a month ago is also not right.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;841082;787978;44;2;0;0;0;0;2;NULL;NULL;NULL;15/04/13 15:49;15/04/18 14:07;*****ulint repair to item;5,50E+12;Leon;***;On the 13 April 2015 AAA Electrical was called into repair my Bosch Tumble Dryer. When he had looked at it I was informed that the part would need to be replaced. He gave me the quote and I paid for it while he was repairing the item. While he was repairing it my care giver came to me to tell me he was repairing it not replacing it. When questioned he said that he did replace it. I then asked for the old part he went to the car to bring it to me. He was away for a long time, he give it to us and left.<br> <br> I then phoned the office to complain saying that the part should only have cost a fraction of what I was charged they told me they would send an inspector. MC arrived and looked at the part and told us that it was a fridge part and that nothing had been replaced.<br> <br> He went back to the office and Leon phoned me to say that they would call the technician in to be reprimanded and that he would look into a discount for me. When I spoke to Paul the next day he said that there was not going to be any discount at all. Leon said he would look into this matter further.<br> <br> To date I have not heard anything further. <br> <br> If you are going to use these people make sure you are watching;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;577216;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/04/18 16:37;15/04/18 14:43;Emailed it was delivered BUT no delivery;8,91E+12;Unknown;9,67E+11;I purchased an arrangement of flowers to be delivered to my grand parents for their 50th anniversary.<br> <br> I received an email saying it was on its way...later another email saying that my recipient has even signed for it.<br> <br> I am not staying in the country and was waiting for my granny to contact me...Abit confused no email. Only for me to ask and check the the flowers were not delivered!!!!!!<br> <br> Problem is they are closed today and tomorrow... the flowers were not delivered for the special day.<br> <br> So really NetFlorist what is the point of placing an order with no delivery????<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;841086;880570;5;5;0;0;0;0;5;NULL;NULL;NULL;15/04/18 16:38;15/04/18 14:43;Delivery;;;;I bought a golf cart from this company.They delayed but delivery was finally done.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;841089;741728;19;2;0;1;0;0;2;NULL;NULL;NULL;15/04/18 16:43;15/04/18 14:51;Rawson Properties;;Jenna Campbell;;I just had the most ****** experience of my life today. The Rawson Agents name is Jenna Campbell, She pretended to know nothing about the booking but somehow knew that the booking was made. And why am I randomly there If I hadn't't made previous arrangements? . Absolutely disgusting! I am revolted at you company. Pathetic! <div><br></div><div><em>(Report edited by Hellopeter.com)</em></div> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;197880;796980;33;2;0;0;0;0;2;NULL;NULL;NULL;15/04/18 16:22;15/04/18 14:55;No Services;***;;***;My lights were disconnected on 17 April and I enquired with the nearest Tshwane offices in Centurion where I was told the account was in arrears. I immediately paid the amount in arrears at around 17h11 and was told reconnection will be done the same night. The reference number for the reconnection was ***. This reconnection request was not attended to the whole night of termination 17th. Still on the 18th in the morning no one attended to the reconnection request. I went to the centurion office and found it was closed. I then called the customer service number and spoke to a lady who gave her name as Dudu Moropana who told me she was escalating the matter and gave me a reference number of ***6 at around 08h30 . She told me that the lights will be reconnected with 2 to 3 hours. After 3 hours at 11h30 I called again and found another consultant who identified himself as Katlego, he promised to escalate the reconnection call as it had far exceeded tell turnaround time for reconnection. The lights were eventually restored at 16h42, more than 24hours After disconnection. This dis - service from our people is not in keeping with the Batho pele principle Tshwane is preaching.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;475630;688151;14;2;0;1;0;0;2;NULL;NULL;NULL;15/04/18 14:23;15/04/18 14:59;Horrible horrible service;6,90E+12;Carol;***;I am so unhappy with the attitude I received from the Guerlain counter at sandton city stuttafords today, I wanted to buy a foundation and the consultant first ignored me completely. Then a consultant at another brand (Sthulile) saw that I was being ignored. Carol had a glorious conversation with a friend...... Sthulile intervened, told carol that I was looking to buy a foundation. Carol looked over, without getting up from her chair, and said I don't do colours. I said , I want to buy a foundation and I need help. She responded again saying ,I can see but I don't do colors. Then I lost it. I told her I dint want her help. Poor Sthulile was embarrassed for me and asked Thandi at Clinique to assist me, with a Clinique foundation. Thandi was more than happy to assist and made me feel at ease. She also noticed the abuse carol gave me. Thandi told me to sit back and relax, and tried foundations on me. Thank you for people like Thandi Sthulile and the YSL consultant, Gladys. But as for Carol, she needs to learn from consultants at stuttafords Eastgate. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;229193;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/18 16:49;15/04/18 15:01;MTN Nighttime? That's not what I purchased!;***;;***;Good day<br> <br> Like many faithful mtn customers I purchase a 1GB data bundle every month. Imagine my surprise when I could not access any internet services and all my airtime was depleted, even though I still have 450mb of said data bundle. Upon further investigation (On the internet, as their call centre seems to be useless) I see that they've implemented a nighttime data rate at \cheaper\"" prices. This is only available from 12AM until 5.59AM! <br> <br> What makes this even more ridiculous is that I paid the full amount for said 1GB data package"

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