1 reviews | Active since Feb 2013
They Want Payment… But Won’t Say What For
Good day. Pardon if my email might sound a bit rude, but as i am typing I am trying to be civil. I recently undergone a hysterectomy so I am aware that a lot of blood was drawn and tested done etc. Why I am upset is that I did receive an invoice for almost R6000 - which if my medical aid do not pay I will have to pay it. But the terminology on the invoice was unclear to me. I asked for a description of what test it was and the response i received blew my mind. I must ask my dr to explain? Really? Why the hell must I pay my gynecologist R2000 for a consultation to just to get a description of what type of test was done? I know she explained there will be tests done for blood count, sugar, rabies, Herpes, hepatitis, mad ***, cancer whatever is needed. I do not need a detailed description on why - I want to know what? If it's something deadly or cancerous my gynae will eventually call me. And if it was something like cancer, I would have heard from her by now, it's been 2 weeks since the test was done. I just want to know what histology block per sample means. Refer to invoice No.: WXZ34427 . Lancet invoices shows blood count or cholesterol or what ever. If i need to pay for something I need to know at least what test was performed.
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
