The nurses manhandle you and speak to you in an impolite manner.

I was extremely upset to have witnessed how rude the nurse was treating a male patient during a covid testing process. He was being polite and answering her questions to the best of his knowledge and she yelled at him as if he is an idiot and treating him as if he had the bubonic plague During the testing she was clearly hurting him (yes it is a sensitive procedure and the sample needs to be taken deep in the sinuses), but he was clearly flinching, giving good indication she has reached the target and more. She still continued driving it up there as if to result a nose bleed. If one has a bad day, you do not take it out on the patients or clients. This was an upsetting experience and will not test there again myself.