RH
Richard H
1 reviews | Active since May 2017
27 Jul 2023, 11:41
Terrible service from Ampath
Oh, my soul - what a mess - From forms that are mandatory and then systems that are not updated. Call on call and no feedback from management I am very sorry this is terrible management. At least I received an account after 6 weeks. And all come from my side.
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Ampath Laboratories (Pty) Ltd's replyOfficial
28 Jul 2023, 08:51Hi Richard. We are sorry to hear that your experience was poor. All feedback provides valuable information as to how we can improve our service, so we will escalate your review to the relevant Area Manager for further investigation and follow up. We hope it is in order that they get in touch for additional information that may be required?
Ampath Laboratories (Pty) Ltd's reply28 Jul 2023, 08:51
Official
Hi Richard. We are sorry to hear that your experience was poor. All feedback provides valuable information as to how we can improve our service, so we will escalate your review to the relevant Area Manager for further investigation and follow up. We hope it is in order that they get in touch for additional information that may be required?