HL
Hilda L

1 reviews | Active since May 2011

05 Jan 2025, 13:57

Terrible Service at Ampath Morningside Clinic

Ampath - Morningside Clinic. The two ladies were so rude. I was the only person there to have blood tests and yet they took their time. I have never felt pain or bled or bruised whenever I had blood tests taken. This time - the needle insertion hurt, I was bleeding from the needle and I had so much bruising and pain on my arm after they took blood. It took over a week for the bruising to fade. I have never had such an unpleasant experience when I had blood taken. The person that took my blood was not very nice, she was unfriendly, dismissive and condescending. She really needs guidance on customer relations.

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply06 Jan 2025, 10:44
Official
Good morning Hilda

We apologise for the unpleasant experience. 

Kindly advise us on the date this incident occurred in order for us to attend to this matter.