Rude staff at Ampath.

I spoke to accounts person Elizabeth working for Ampath , requesting information woth regards to an outstanding amount. This Lady started rasing her voice when I asked where are they sending the statements. Once I said the Address is incorrect. She kept interupting me. The more I ask for her to explain as I received a final demand letter on October 1st for an account of Spetember 2024 , I said payment was made and I sent the proof of payments through. She kept raising her voice. She spoke something about Vericredit and NNCU or something like that like I work there and understand what she is saying. I simply requested a breakdown of the account and she kept interupting me as I just wanted an explanation as to what the additional R145. Is for after the full amount was paid of R660.00. She dropped the phone in my ear. I demand an apology in working from this member. How are we suppose to fix our accounts if the staff at Ampath if so rude and not willing to explain or submit the statements to the actual main member they handed over.

Messagge received Balance: R142.12 due - AMPATH LABORATORY account. ***. Bank: FIRST NATIONAL BANK NCCS Acc *** Branch 251345 . Tel: *** this is the number I phoned and I was transfered to Elizabeth.

I cannot sort my account if the staff at Ampath are rude and impatient and not willing to assist the Clients that don't know what their internal languages are like Vericred an NNCU or whatever she shouted.