1 reviews | Active since Jun 2017

29 Apr 2025, 10:29

Refusing to refund

I have been contacting Renske Cloete from your accounts department since 09 April regarding a refund for account X***. Despite submitting all the required documents, and receiving a call from Renske who assured me that the refund would be paid, no payment has been received! This experience has been frustrating and unprofessional, Ampath is unwilling to return funds that are rightfully mine.

0
Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply05 May 2025, 09:55
Official
 Good day Sithembile

Thank you for bringing this to our attention. We apologize for the unpleasant experience with us. We will investigate this matter and communicate our findings with you.