MV
Morne V

1 reviews | Active since May 2023

16 May 2023, 13:06

Poor Service

Shocking service. Have an aoutstanding account that was handed over to debt collectors. The accounts Ampath send out is password locked by ID. I could not open the account with my ID number. Alerted Ampath to this with no resolution. They indicate that they have phoned me on numerous occasions, but when asked on what number, the cel number is incorrect. Rediculous!

0
Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply09 Jun 2023, 10:36
Official
Hi Morne. Our sincere apologies for this experience, but thank you for sharing it with us as all feedback provides valuable information on how we can improve our service. We will escalate this now to the relevant team for investigation and support.