BJ
Bryan J
1 reviews | Active since Apr 2022
25 Apr 2022, 07:24
Poor laboratory service
Ampath laboratories off line. No PCR test results given... Need to travel tomorrow at 08h00 but no results after testing yesterday, no emergency contact number, online system down... Pathetic service.
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Ampath Laboratories (Pty) Ltd's replyOfficial
18 May 2022, 10:15Hi Bryan. Apologies for the delay in our response. We understand that your results were emailed to you on 25 April at 07:58 but, nevertheless, wish to apologise for your experience and frustration. Work on our Ampath App is in progress to allow customers to self-serve and improve the customer experience.
Ampath Laboratories (Pty) Ltd's reply18 May 2022, 10:15
Official
Hi Bryan. Apologies for the delay in our response. We understand that your results were emailed to you on 25 April at 07:58 but, nevertheless, wish to apologise for your experience and frustration. Work on our Ampath App is in progress to allow customers to self-serve and improve the customer experience.