EB
Elize B

1 reviews | Active since Feb 2013

17 Nov 2025, 14:01

Poor account service from Laboratory

Good day. Please explain why patients who pay cash have to wait 7 days for an invoice. We pay our account immediately, yet I have to wait 7 days for an invoice. This is poor service. So if i go to checkers i can pay but they will only send my slip 7 days later.

You provided a service which I paid for immediately, I expect my invoice immediately.

0
Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply24 Nov 2025, 13:23
Official
 Good day Elize

Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.