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Nhlanha N
1 reviews | Active since Nov 2021
11 May 2022, 09:38
Pay for Covid tests that I was told my medical aid covers for
I tested for Covid in 2020 and the results came back negative and I was showing symptoms, my doctor call my medical aid which is Momentum and I was told that they do cover for Covid tests, to my surprise now I have to pay for those tests and every time they call me they tell me that I will be charged for the call which is not fair and *********.
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Ampath Laboratories (Pty) Ltd's replyOfficial
18 May 2022, 09:40Hi Nhlanha, thank you for bringing this to our attention as all feedback provides valuable information on how we can improve our service. We will put someone from the relevant team in touch with you to try and help resolve this issue.
Ampath Laboratories (Pty) Ltd's reply18 May 2022, 09:40
Official
Hi Nhlanha, thank you for bringing this to our attention as all feedback provides valuable information on how we can improve our service. We will put someone from the relevant team in touch with you to try and help resolve this issue.