MS
Marnus S
1 reviews | Active since Apr 2022
29 Apr 2022, 17:26
Paid account handed over to debt collectors
I have been handed over to a debt collector over an account that was paid months ago. Ampath accounts are not responding to my mails. This is merely the latest of a truly disappointing experience with Ampath spanning over nearly a year. I conducted one Covid test in June 2021 and after waiting several days received both a positive and negative result for the same test.
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Ampath Laboratories (Pty) Ltd's replyOfficial
18 May 2022, 09:59Hi Marnus. Thank you for bringing this to our attention as all feedback provides valuable information on how we can improve our service. Apologies for your experience. We will escalate this to the relevant team now so that they can assist in resolving the issue.
Ampath Laboratories (Pty) Ltd's reply18 May 2022, 09:59
Official
Hi Marnus. Thank you for bringing this to our attention as all feedback provides valuable information on how we can improve our service. Apologies for your experience. We will escalate this to the relevant team now so that they can assist in resolving the issue.