SS
Sakkie S
1 reviews | Active since Jan 2019
02 May 2022, 12:47
One day it is fine...3 days later not...
So my wife went for a covid test...without a reverence letter from a docter(he is on leave). Used our medical card...no problem...my wife is positive...today when i went as i have systems aswell...sorry now i need a doctor note...so i will wait for the 2 weeks before my doctor gets back...and everyone i infect is on you...hope you sleep lovely at night knowing that.
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Ampath Laboratories (Pty) Ltd's replyOfficial
18 May 2022, 09:52Hi Sakkie. Thank you for bringing this to our attention as all feedback provides valuable information on how to improve our service. The cost of COVID-19 testing done on referral through a doctor is usually covered by medical aid, whereas testing through self-referral is a cash cost to the customer. We will flag your experience to our Area Manager for investigation and feedback.
Ampath Laboratories (Pty) Ltd's reply18 May 2022, 09:52
Official
Hi Sakkie. Thank you for bringing this to our attention as all feedback provides valuable information on how to improve our service. The cost of COVID-19 testing done on referral through a doctor is usually covered by medical aid, whereas testing through self-referral is a cash cost to the customer. We will flag your experience to our Area Manager for investigation and feedback.