AK
Anna K

1 reviews | Active since Mar 2022

22 Mar 2022, 20:10

Not honouring payment agreements

I made an arrangement to pay my account in two installments. Paid the first one on time. Before the second payment was even due I got a letter from ITC threatening me with legal action. Unacceptable!!!! Luckily my doctor now only uses Lancet. I will also insist that all my other doctors do the same.

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply12 Apr 2022, 19:37
Official
Hi Anna. Thank you for bringing this to our attention as it provides valuable information on areas of improvement in our service. Our sincere apologies for your experience which we understand is frustrating.