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Phindile M

1 reviews | Active since Oct 2018

21 Dec 2022, 04:37

Misunderstands billing icd 10 codes

Billing codes caused me to be handed over

0
Replies (2)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply21 Dec 2022, 13:41
Official
Hi Phindile. Apologies for this experience, but thank you for sharing it with us as all feedback provides valuable information on how we can improve our service. We will escalate this now to the relevant team for support.
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply23 Dec 2022, 09:10
Official
Hi Phindile. We understand that someone from the relevant team has been in touch and that the treatment plan is being obtained in order that further assistance can be provided.