LET STAFF DO A PROPER JOB BEFORE YOU HAND OVER ACCOUNTS

I WENT FOR A PROCEDURE IN OCTOBER 2017, AND BEFORE DURING AND AFTER I WENT TO AMPATH TO DO BLOODS. I ALWAYS KNEW THAT THERE WOULD BE A SHORTFALL IN PAYMENTS FROM THE MEDICAL AID,AND WHENVER I WENT FOR TESTS, WOULD ASK FOR ANY OUTSTANDING BALANCES, AND PAY. IF I WOULD GET A CALL I WOULD ASK FOR A COPY AND PAY STRAIGHT AWAY. THEY OFTEN NEVER SENT THE INVOICES TO MY MAIL OR POST AND WOULD SEND AN SMS TO MY WIFE, EVEN THOUGH I WAS THE MAIN MEMBER. I HAVE ASKED FOR THIS TO BE RECTIFIED ON MANY OCCASSIONS, AND IT HAS STILL NOT BEEN DONE. I HAVE ASKED TO PAY EXTRA WHEN DO MY TESTS, SO AS NOT TO HAVE AN ISSUE, BUT WAS TOLD I CANNOT DO THIS. WELL GUESS WHAT, I NOW RECIEVE AN SMS, SORRY TO MY WIFE, THAT I HAVE BEEN HANDED OVER FOR NOT PAYING R238.13. SO I HAVE SPOKEN TO NUMEROUS PEOPLE, AND WAS NEVER TOLD ABOUT THIS, NEVER RECEIVED AN INVOICE, BUT VERY QUICK TO HAND OVER. RATHER MAKE SURE YOUR STAFF ARE DOING THEIR JOBS BEFORE YOU HAND OVER. I HEAR THIS HAPPENS REGULARLY.