FO
Fredricka O

1 reviews | Active since Jul 2014

28 Jun 2022, 09:33

Just a number

I was in ICU is 2021 for 2 months I have 5 accounts of Ampath that was Handed over. I asked them to combine the amount and I will make an arrangement to pay this off. I have been paying R200 every month since December last year into Ampaths Account. Vericredit phoned me now not even aware of payments made. Terrible customer care its like when an account is handed over they dont care a flying **** about you as person. I do INR on a monthly basis think I will rather use Lancet in future.

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply28 Jun 2022, 12:13
Official
Hi Fredricka. Thank you for getting in touch and letting us know. We do apologise for this experience and understand your frustration. We will put someone from the relevant team in touch to assist.