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Plantina M
1 reviews | Active since Dec 2020
07 Mar 2024, 09:27
Irritated and annoyed parent
I don't understand what is the point of being called and emailed whilst I made the payment of a shortfall that transpired while my daughter was admitted in ICU. Can ampath do their work and stop harassing me with a payment which I did. Accounts just do your work
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Replies (3)0
Replies (3)
Ampath Laboratories (Pty) Ltd's replyOfficial
07 Mar 2024, 09:29Hi Plantina. Our sincere apologies for this experience. We will escalate this now to the relevant team for investigation and support.
Ampath Laboratories (Pty) Ltd's reply07 Mar 2024, 09:29
Official
Hi Plantina. Our sincere apologies for this experience. We will escalate this now to the relevant team for investigation and support.
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Plantina M's updateReviewer Update
08 Mar 2024, 18:11Ampath calls me and I have them the ref which was proof of payment and still they were not budging and today after humiliating me and making me a bad payer, they say thank you without apologising for their manners regarding the handling of matter
No sympathy not apathy. Really won't look ever at the laboratory.
No sympathy not apathy. Really won't look ever at the laboratory.
PM
Plantina M's update08 Mar 2024, 18:11
Reviewer Update
Ampath calls me and I have them the ref which was proof of payment and still they were not budging and today after humiliating me and making me a bad payer, they say thank you without apologising for their manners regarding the handling of matter
No sympathy not apathy. Really won't look ever at the laboratory.
No sympathy not apathy. Really won't look ever at the laboratory.
Ampath Laboratories (Pty) Ltd's replyOfficial
09 Mar 2024, 10:06Hi Plantina. We understand that one of the team contacted you on the same day that payment was made and before payment had been allocated; and apologise if you felt humiliated during this process. Thank you for your payment. You should now have a zero balance statement on email.
Ampath Laboratories (Pty) Ltd's reply09 Mar 2024, 10:06
Official
Hi Plantina. We understand that one of the team contacted you on the same day that payment was made and before payment had been allocated; and apologise if you felt humiliated during this process. Thank you for your payment. You should now have a zero balance statement on email.