INHUMANE TREATMENT!!!

I VISTED THE NHC CENTURION DEPOT FOR A COVID TEST THIS MORNING (2 MAR) AT AROUND 10 AM. THERE WAS 1 CUSTOMER AHEAD OF ME AND NO ONE ELSE AFTER ME. A NURSE APPROACHED ME AND SAID HELLO. SHE DIDNT ASK TO SEE MY PAPERS BUT USED A HAND GESTURE TO REQUEST THE DOCUMENTS WHICH I PROVIDED. SHE HIGHLIGHTED WHERE I NEEDED TO COMPLETE AND WALKED AWAY. ON HER RETURN SHE SAID SHE WOULD ATTEND TO ME SHORTLY. WHEN SHE GOT BACK, SHE ASKED THAT I OPEN MY MOUTH AND I ENQUIRED IF SHE WOULD BE DOING THE MOUTH SWAB AND SHE SAID YES. I TOLD HER I HAD DONE A NASAL SWAB BEFORE AND SHE SAID THAT ONE WAS MORE PAINFUL. I MENTIONED THAT I HAD DONE THAT ONE AND IT HADNT BEEN BAD AT ALL. I ALSO SAID I HAD SEEN SOMEONE GAGGING WHO HAD DONE ONE ADMINISTERED THROUGH THE MOUTH AND SHE WALKED AWAY AS I WAS TALKING TO HER TO FETCH THE NOSE SWAB. ON HER RETURN I ASKED FOR CLARITY ON HOW THE MOUTH ONE WAS DONE AND SHE STARTED EXPLAINING AND HALFWAY THROUGH SAID THAT "SHE ALREADY TOLD ME MORE THAN SHE NEEDED TO AND THAT I SHOULD MAKE A DECISION”. I TRIED TO ENGAGE FURTHER WITH HER TO SEE WHICH TO CHOOSE AND SHE KEPT INSISTING THAT ITS MY CHOICE WITHOUT ANY COMPASSION BUT MORE IRRITATION THAT I COULDNT DECIDE. SHE EVENTUALLY TOLD ME THAT “SHE HAD WORK TO DO AND THAT I SHOULD MAKE MY DECISION. SHE SHOWED ME HOW FAR THE NOSE SWAB NEEDED TO GO AND AFTER SEEING HOW ANNOYED SHE WAS I WENT WITH THE NASAL SWAB. AFTER COMPLETING THE TEST, SHE INDICATED THAT IT DIDNT GO ALL THE WAY IN AND WHEN I ASKED THAT SHE ADMINISTERS THE MOUTH ONE SHE SAID I SHOULD GO AND WALKED AWAY. I WAS IN SO MUCH PAIN AT THAT POINT, COULDNT OPEN MY RIGHT EYE AND SHE CAME OUT OF HER OFFICE AND AGAIN SAID I SHOULD LEAVE. I LEFT NOT KNOWING WHETHER THE TEST WAS VALID OR WHETHER I NEEDED TO TAKE ANOTHER. SHE WAS SO IMPATIENT, RUDE AND LACKED EMPATHY AND COMPASSION FOR SOMEONE IN THAT ROLE. I DID THIS TEST AT JEAN AVENUE IN DEC AND I DID NOT FEEL THE PAIN AT ALL - JUST A SLIGHT DISCOMFORT THAT WAS FORGOTTEN AS SOON I LEFT THE OFFICE. I WENT HOME TODAY WITH A HEADACHE AND UNABLE TO OPEN MY RIGHT EYE DUE TO THE PAIN. HAD TO TAKE STILPANE TABLETS AND WAS OK 2 HOURS LATER. I AM AWARE THAT THE TEST CAN BE SORE BUT THE WAY THAT LADY HANDLED THE WHOLE EXPERIENCE WAS UNPOFESSIONAL AND INHUMANE. I CALLED TO ENQUIRE WHO SHE WAS AND I WAS TOLD HER NAME IS GRANNY/GRANNIE. I REALLY HOPE HER ATTITUDE CAN BE ADDRESSED TO PREVENT OTHER PEOPLE FROM EXPERIENCING THE SAME TREATMENT. IN THE MANY YEARS I HAVE USED AMPATH, THIS IS THE WORST EXPERIENCE I HAVE HAD AND I WONDER IF I WILL GO BACK IF I NEED TO DO ANOTHER TEST. SHE REALLY HAS NO BUSINESS BEING IN NURSING!