Incorrect blood tests, accounting, and process failure at every point

You need to be made aware of this because it's financial mismanagement and process failings at every point.

- Went to Rosebank clinic on the 13th of July and the facility was grimy and the staff were unprofessional. - Quotation included a 20% cash discount - Blood tests captured incorrectly - Incorrect blood tests were done, beyond the incorrect capture. - You claimed from medical aid despite having been paid in full. - Turns out my payment was not captured and received a bill for less than the original 20% discount rate for cash. - Complained to your accounts address and had the payment captured for the date of complaint instead of payment date. - Now I have to submit a refund form to get my money back. - Tried to submit this complaint to your website but it didn't allow it due to length.

Your service failed at every point in your process. This should be a red alert situation.

Best of luck to you