VG
Vinothan G

1 reviews | Active since Jun 2019

02 Sept 2025, 16:24

Inconvenience to a sick patient

My wife has been for blood tests on or about the 18th of June 2025 and my medical aid has paid part of the bill but rejected a part of the bill stating that the test done by Ampath was not on the request not given by the doctor. Since then I have been on numerous occasions in touch with my medical aid and Ampath accounts department to solve the issue. We are getting no joy from Ampath but getting letter of demands for the outside bill. Note, These demands are for tests as per our medical aid, which were not requested for. We request that Ampath remedy this situation immediately, and request knowledgeable person from Ampath to contact us

0
Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply03 Sept 2025, 08:13
Official
 Good day Vinothan

Thank you for bringing this to our attention. We apologize for the unpleasant experience with us. We will investigate this matter and communicate our findings with you.