DS
Duane S

1 reviews | Active since Nov 2016

19 Oct 2021, 11:34

*********** Debtors Department

Been waiting for a zero balance invoice since payment was made on 29/09/2021. Many emails and no action, very ***********. Have stopped all further payments until resolved.

0
Replies (4)
DS
Duane S's update19 Oct 2021, 11:37
Reviewer Update
Nothing positive to say about Ampath, sorry HP
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply29 Nov 2021, 08:56
Official
Hi Duane. Apologies that this has been your experience and thank you for bringing it to our attention as it provides valuable information for continual improvement of our service. We have escalated your review to the relevant team for investigation and will provide feedback soonest.
DS
Duane S's update29 Nov 2021, 16:25
Reviewer Update
This was logged on 19/10/2021 and they rep**** on 29/11/2021. Direct query on the 29/09/2021. Decide for yourself whether you actually need customers!!!
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply29 Nov 2021, 16:44
Official
 Hi Duane. We have only just started our Hellopeter journey and look forward to the opportunity to engage with customers like yourself through this platform so as to improve our service.