Horrible service (military style)

Ampath shows very little interest in the service, and likes sending final demands trying to bully their client's client. When the Medical Insurer is involved, instead of trying to find the solution, Ampath resorts to making final demands to the insured person. Procedures lack common sense, and a polite request should be made prior to making a final demand. Cheap solutions probably because of lack of knowledgeable personnel. Manners are also something that could be included in the training of call centre personnel.