KS
Kelly S

1 reviews | Active since Jan 2022

03 Apr 2023, 16:12

Horrible Service

if there was a option for lower than 1, i would select that rating, Ampath has been sending me bills continuously. i have made an online payment on their website, provided by bank statement as proof, sent endless emails but yet i am still being sent a bill as they cant pick up payment on their side. they have requested proof of payment which i provided, i have even sent my bank statement but yet its nit good enough!!!! please stop sending me bills as i have paid you guys!!!!!!

0
Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply04 Apr 2023, 10:38
Official
Hi Kelly. Apologies for this experience, but thank you for sharing it with us as all feedback provides valuable information on how we can improve our service. We will escalate this now to the relevant team for support and resolution.