MW
Melissa W

1 reviews | Active since May 2022

27 Dec 2023, 09:52

Harassment 101

Absolutely horrible. These people will harass you until every cent is paid. I agreed to pay them off after a test was done by my doctor without my knowledge. No leniency, I was told that my account had to be paid in full before a certain date. I have paid twice this month and just received another notification to pay the outstanding R180 before the end of this month. Which is actually more than I owe. So not only do they have no empathy, they are also trying to ***** from me. Do not use their services, Lancet all the way.

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply28 Dec 2023, 07:26
Official
Hi Melissa. Our sincere apologies for this experience, but thank you for sharing it with us as all feedback provides valuable information on how we can improve our service. If you would like to advise your account reference number, we can escalate this to the relevant team for investigation and feedback.