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Onica M
1 reviews | Active since Mar 2009
19 Mar 2023, 16:31
********** CLAIM
I took my daughter for blood tests on Wednesday the 15th of March. I paid cash for the service as I was informed that since the test was not requested by the doctor they cannot claim from medical aid. 3 days later I receive notification from my medical aid that Ampath Laboratories Alberton claimed from my medical aid for the exact same service. This is *****! I want that medical aid claim reversed or my cash refunded
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Replies (2)
Ampath Laboratories (Pty) Ltd's replyOfficial
20 Mar 2023, 07:05Hi Onica. Our sincere apologies for this incident, but thank you for bringing it to our attention, as all feedback provides valuable information on how we can improve our service. We will escalate this now to the relevant team for investigation and support.
Ampath Laboratories (Pty) Ltd's reply20 Mar 2023, 07:05
Official
Hi Onica. Our sincere apologies for this incident, but thank you for bringing it to our attention, as all feedback provides valuable information on how we can improve our service. We will escalate this now to the relevant team for investigation and support.
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Onica M's updateReviewer Update
30 Apr 2023, 13:31It's been more than a month no refund has been done. They asked me to complete a form and send through it's been 3 weeks that I've done that and till now no feedback
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Onica M's update30 Apr 2023, 13:31
Reviewer Update
It's been more than a month no refund has been done. They asked me to complete a form and send through it's been 3 weeks that I've done that and till now no feedback