VS
Vuyokazi S

1 reviews | Active since Dec 2019

06 Jul 2024, 14:59

Exceptionally poor record keeping & *****ulent claims

The service provided by Ampath accounts department is exceptionally poor. Their records are not up to date and this can result in them sending results and/or bills to incorrect email addresses then claiming you’ve refused to pay. The poor adherence to the POPI act is also quite shocking. I wouldn’t use this service unless it was my last and only option. Be sure to check your bill to avoid being de*****ed.

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply09 Jul 2024, 10:53
Official
Dear Vuyokazi,

Our sincere apologies for this experience. Let us escalate this to the relevant team for further support and resolution.