DISGUSTING SERVICE

Late last year my GP transferred me to the casualty ward of the Linmed Hospital in Benoni for an emergency check-up. Such a procedure is covered by my hospital plan with Bonitas. Part of the check-up were extensive blood tests that were conducted by Ampath which generated a charge of R 2402.10. Since Bonitas disputed my claim (unjustified), I paid Ampath the amount in question. Eventually Bonitas relented but instead of refunding me paid Ampath. On 19/5 I received an email from Ampath requesting me to fill in a form to provide them with my banking details, which I returned duly completed on 21/5. They confirmed receipt of this form only to demand it a second time a few days later. They furthermore demanded proof of payment which I found totally ridiculous since their bank statement supp**** them that very proof. Since it is impossible to make bureaucrats see their way, I provided the requested proof. Till today they are incapable, unwilling, or just too stubborn to tell me why I haven’t received my refund. Questions I have raised in many of my responding mails are often totally ignored which also applies to some of the mails I’ve sent them recently. I am a pensioner and an amount of over R 2000,00 has still some value for me, which may not apply to FAT cats like Ampath.