COVID testing in Krugersdorp

On 18 June I was referred for Covid testing by my GP. I went to the testing site in Krugersdorp and was tested for COVID (pcr) as well as the antibody test. I received the antibody test results promptly, but to date have not received my PCR test results. Upon enquiry, I was told that there is not PCR test on record for me on 18 June and I should retest. This is very unprofessional.