Beyond pathetic

I find it utterly disgusting that you even in business the way you run, I went into hospital, didn't know what was happening and then months later I receive all these separate bills from you, I subsequently start paying them and then I call manager and he says amount is R636.30 I say is that for EVERYTHING he says yes. Now after trying to get hole of you for over a week, no one answer the phones, no on responds to emails. I eventually get told no you allocated the money elsewhere. To another account I apparently have.<br> <br> Your consultants are rude, unhelpful and basically clueless on ANYTHING to do with customer service. I have share my experience as I feel it is important big companies like yourselves understand that \bully"tactics are not on. <br> <br> I have asked for a detailed balance of account and was told it will hopefully be emailed today? How hard is it to bring up account and send it via email? I want to pay it but YOUR staff restricting me from doing so"