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chadi M

1 reviews | Active since Aug 2015

31 Jul 2024, 19:02

BAD SERVICE- PATHETIC USELESS STAFF AT AKASIA CHASING ME WAY

AMPATH STAFF CHASED ME AWAY AT 17:50 SAYING THEY ARE CLOSED YET DOOR DISPALY WAS 18:00 AND WHEN I QUESTIONED THIS THEY SAY BECAUSE THE DRIVER IS LEAVING AT 17:00 AND THE BLOOD CANT STAY THERE, SO MY QUESTION IS WHY DONT THEY CLOSE AT 17:00, THE STAFF WAS TWO GUYS AND ONE BLACK LADY, NON APOLOGETIC AND RUDE, THEY SAY SINCE I SAID I WORK IN JOBURG I MUST VISIT THAT BRANCH, BUT I STAY IN AKASIA FOR GODS SAKE, THESE PEOPLE MUST BE CHASED AWAY THEY DONT HAVE CLIENT SERVICE, I NEED THIS TO BE ADDRESSED BY TOP MANAGEMENT

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply02 Aug 2024, 10:10
Official
Dear Chadi,

Our sincere apologies for this experience but thank you for bringing it to our attention as all feedback provides valuable information on how we can improve our service. We will escalate this to the relevant team for support and will provide feedback soonest.