JR
Jacodien R

1 reviews | Active since Jun 2018

19 Jan 2026, 10:32

BAD SERVICE

BAD SERVICE. MY HUSBAND WAS AT A DOCTOR IN BLOEMFONTEIN AND HE WORKED THROUGH AMPATH. NEVER RECEIVED ANY ACCOUNT FROM AMPATH, NOT EVEN FROM THE DOCTOR. LAST WEEK I RECEIVED A CALL FROM THE DEBIT COLLECTORS TO MY SUPRICE, AMPATH HANDED ME OVER, AFTER I HAVE NEVER RECEIVE AN ACCOUNT OR ANYTHING. MY QUESTION, IF THE DEBIT COLLECTORS CAN PHONE ON MY WORK PHONE, WHY NOT AMPATH? AFTER I CALL, AMPATH DID CONFIRMED MY EMAIL, PHONE NUMBER WAS ALL WRONG, I ASKED WHY CAN DEBIT COLLETORS PHONE TO MY WORK, AMPATH COULD NOT ANSWER. I SEE THEIR RATING IS NOT VERY HIGH, SO I AM SURELY NOT THE ONLY ONE. I WILL NEVER SUGGEST PEOPLE TO MAKE USE OF AMPATH SERVICE!!

0
Replies (4)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply20 Jan 2026, 14:08
Official
 Good day Jacodien 

Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings. 
JR
Jacodien R's update29 Jan 2026, 11:35
Reviewer Update
I see many of unhappy customers and all you say is apologise for unpleasant experience and still nothing gets done about the situation. do you really care and resolve the issues?
JR
Jacodien R's update17 Feb 2026, 05:09
Reviewer Update
Still no repl
JR
Jacodien R's update17 Feb 2026, 05:11
Reviewer Update
Still no reply, no word after nearly a month. Think you dont have words for own bad service