Bad service

<p>I’ve contacted ampath twice telephonically and by email (dated14/12/2016 and 21/2/2017 emails were delivered to the ampath customar care 14/12/2016 and 21/2/2017) regarding Inv IKV73714 without any success. There was no response to my emails. I was told telephonically that the claim was rejected due to no motivation. A motivation was forwarded to ampath submitted the account and motivation to the medical fund. I was advised to contact the medical fund and find out why the account was not paid. Medical fund advised that they never received the claim and motivation. Ampath however can’t supply me with proof that the claim was submitted to the medical aid. To date I only get the unpaid account and no other response from Ampath</p> <p> </p>