Bad receptionist with attitude

Item: Ampath Laboratories (Pty) Ltd
Rating: 1
Author: Tumelo D

The reception lady was so rude on the phone, when I got to the laboratory and asked her why that bad behaviour. She still wants to justify it infront of other patients and making noise. I’m very disappointed even the fact that she is old and not taking any accountability.

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Replies (1)

Ampath Laboratories (Pty) Ltd's replyOfficial

22 Jul 2025, 16:07

Good day, Tumelo

Thank you for reaching out to us.

We sincerely apologize for the unpleasant experience you encountered. To assist us in investigating the matter thoroughly, kindly provide the following information:

Date and time of the incident
Location where it took place
Name of the Ampath employee involved in the encounter

Once we have these details, we’ll be able to address the issue appropriately.

Thank you for bringing this to our attention.

Ampath Laboratories (Pty) Ltd's reply22 Jul 2025, 16:07

Official

Date and time of the incident
Location where it took place
Name of the Ampath employee involved in the encounter

Once we have these details, we’ll be able to address the issue appropriately.

Thank you for bringing this to our attention.