Bad attitude

I called Ampath today at 10:00 am wanting to make an enquiry, the lady who answered the phone (Afrikaans-speaking) responded to my call. Immediatedly after telling her the reason for my call, she just started conversing with other people and totally ignored me. She didn't even bother to tell me she had put me on hold.<br> <br> I kept on saying hello, hello but she continued with her conversation. <br> <br> Why even bother answering the phone when you know that customers are just a nuisance to your company? That was uncalled for and lady need to learn some manners and telephone ettiquete. I called two more times after that and she totally ignored the phone.