Arrogant, condescending patronising staff

The staff is utterly annoying as they display an overly controlling and micro management attitude towards patients (their paying customers).

The staff refused to let me complete the test request form and tick the boxes gor the tests discussed between my practitioner and myself.

Next, I am the patient, the main member on my medical aid as well as the person responsible for paying the account yet they once afain refused to accept me writing a comment to indicate that all of the details are the same.

In spite of having a cell phone app where patients can view results, when I called in to enquire about results that did not appear 10 days after submitting the sample, once again they started questioning and lecturing me that they refuse to give results out by phone - WHICH I NEVER EVEN ASKED FOR.

These are the most horrible people I have EVER dealt with. They spend all their time telling you what you cannot do, what they refuse to do and what you shall do before they will consider helping you.

Who the hell do they think they are??????

Ampath your business culture sucks.

And by the way - a fish ALWAYS starts rotting from the head. If this is what you public face is like what do your leaders look like - what kind of a sick culture must they not have to cause the rest of the organisation who has to follow their example, to be so abusive and obnoxious???