CI
Chris I
1 reviews | Active since Oct 2021
03 Jun 2025, 10:07
Appaling, abysmimal atrocious Accounts Department
The Accounts Department at Ampath is almost beyond belief in terms of ineptitude and inefficiency. They quadrupled an invoice & submitted to my medical aid . The invoice was over R7000.00. The medical aid paid this to Ampath in good faith. It took several weeks for Ampath to refund the medical aid, and they consistently denied it was their error. During that time, and following 3 visits to the Ampath branch and numerous emails, my day to day benefits were severely compromised due to the deduction of the R7K. A belated apology was finally received, as I was determined that their accusation that my medical aid was at fault would not go unchallenged.
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Replies (1)Ampath Laboratories (Pty) Ltd's replyOfficial
03 Jun 2025, 10:42 Good day Chris
Thank you for bringing this to our attention. We apologize for the unpleasant experience with us. We will investigate this matter and communicate our findings with you.
Thank you for bringing this to our attention. We apologize for the unpleasant experience with us. We will investigate this matter and communicate our findings with you.
Ampath Laboratories (Pty) Ltd's reply03 Jun 2025, 10:42
Official
Good day Chris
Thank you for bringing this to our attention. We apologize for the unpleasant experience with us. We will investigate this matter and communicate our findings with you.
Thank you for bringing this to our attention. We apologize for the unpleasant experience with us. We will investigate this matter and communicate our findings with you.
