Ampath VERY UNPROFESSIONAL

With reference to account number X***: I was sent an account from Ampath where they claim I am liable for R820 which Sasolmed did not pay. As I do not have the full amount I paid in R200 on 29.05.2023. I was contacted by Roshandre Jordaan and Nadia de Vries of Ampath Debtors Department who indicated they acknowledge my payment but I have 3 months to settle the full amount otherwise I will be handed over to the debt collection department.

I decided to get advice from the Sasolmed offiice in Secunda and then the true story was revealed: the lady showed me on the system that Ampath had submitted the account to Sasolmed and Sasolmed rep**** to Ampath that the account cannot be paid as Ampath submitted the wrong code for the services. So if Ampath acted on this and sent through the correct code Sasolmed would pay the R820.

Instead Ampath decided to send me an account and threaten to hand me over if I did not settle the account.

I do not appreciate the handling of this matter and treatment I got from Ampath. So Ampath needs to act on the initial message they received from Sasolmed and pay me back the R200 I already paid.