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Andre R

1 reviews | Active since Feb 2011

01 Jul 2022, 17:51

Ampath the worst. Have no regard for your health. Stay away as far as possible.

I went for an operation and now have to use Warfarin tablets. to get the correct dosage I need to to do blood tests so they can determine the correct dosage, I went for the first test on Saturday 25 June 2022. they never came back to me with the result or dosage. When I finally got hold of them they gave me the wrong dosage. (Eugene Marias lab) On Wednesday 29 June 2022 I went for a test again at the Suid Afrikaanse Hospital. Again no result send out as they are suppose to do. I phoned foe the result. They said that Eugene Marias did not log the info but they logged it now I will receive a SMS everytime. Friday 31 June 2022I went for another test. Again no report back. When I phoned there was no answer. I phoned the head office in Centurion. They put me through to the sisters, no answer. This information is vital for my health to ensure that my blood thickness is correct. Should anything happen to me deu to blood glogging or similar Ampath will be held resposible. I can not play with my health and are now finished with Ampath. I do not trust their tests or recommendations. Even my docter do use them and recommends a differant pathologist.

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply14 Jul 2022, 11:39
Official
Hi Andre. Thank you for getting in touch and for bringing this to our attention, as all feedback provides valuable information on how we can improve our service. We apologise for this experience and will escalate your post to the relevant team to look into the details and get in touch.