MM
Mr M

1 reviews | Active since Sept 2018

20 Aug 2022, 17:03

Ampath lost important blood tests and refuse to disclose their names at call centre.

I am a kidney transplant patient, transplant done 2 weeks ago, and needed to go for important anti rejection blood tests. Went on 19 Aug 2022, and as off 20th Aug blood results lost. Ampath staff rude, unhelpful and not willing to help. Call centre gentlemen refused to give his surname and was absolutely abrupt. Just know, you can’t hide Mr consultant. Unbelievable. Please avoid Ampath at all costs, trust us on this.

0
Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply19 Sept 2022, 13:19
Official
Hi Priven. Thank you for sharing this with us and sincere apologies for this experience. We will escalate this to the team for feedback.