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Tony M
1 reviews | Active since May 2020
06 Sept 2026, 09:05
Ampath Labs are useless
My daughter did a 24 hour urine test to check for potassium and phosphate losses from her kidneys. She took the sample to Ampath Sandton Medi Clinic. It was clear that the staff were not sure what to do but they had all the documentation and we felt that the actual Laboratory staff would know what to do. They tested for everything EXCEPT the potassium and phosphate. And then said “sorry the sample isn’t usable anymore”. It’s just disgusting . They also charged her for all the testing. Lancet is significantly better. If you can, find a Lancet lab, DO NOT USE Ampath. Especially if the tests are critical.
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Tony M's updateReviewer Update
06 Sept 2026, 09:17Just looked at their rating on HelloPeter. 2.2 out of 5 and just about every response from them is identical - clearly an automated response. A disgusting company involved in the health industry that could not give a damn about their patients clearly.
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Tony M's update06 Sept 2026, 09:17
Reviewer Update
Just looked at their rating on HelloPeter. 2.2 out of 5 and just about every response from them is identical - clearly an automated response. A disgusting company involved in the health industry that could not give a damn about their patients clearly.
Ampath Laboratories (Pty) Ltd's replyOfficial
08 Sept 2026, 09:06Good day Tony
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
Best regards,
Ampath Laboratories (Pty) Ltd's reply08 Sept 2026, 09:06
Official
Good day Tony
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
Best regards,