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Masea M

1 reviews | Active since Apr 2019

13 Nov 2024, 13:06

Ampath Laboratory

I mistakenly transferred an amount of R14000.00 from bank App into Ampath account as they were the last beneficiary I made payment to,and I went to Standardbank to lodge a complain so that the money can be reversed and they declined Standardbank recall request. I phoned them informing them about the matter and I was emailed a form that need to be completed and emailed it back and wait for seven(7) to( 14) fourteen days in order get my money back. I am desperately inneed of that money and for me 7 to 14 days is way too far for me, I understand I did mistake by transferring into their account but to wait for so many days is too long for that money, please refund me back as soon as you can please

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply18 Nov 2024, 09:11
Official
Dear Ms Molokomne
 Thanks for letting us know of your experience. We will escalate this now to the relevant team for investigation and support.