LH
Linda H

1 reviews | Active since Jul 2021

02 Sept 2022, 16:54

Ampath laboratories- SHOCKING ATTITUDE

I am beyond furious- just received a bit of a threatening phone call from Ampath Laboratories debtor department. I was admitted as an emergency to hospital, spent 5 days there I am out of my medical aid self payment gap and in anycase I'm 100% covered whilst during hospital I've been continuously harassed by Ampath I was given 14 days to settle their account It should be noted that Discovery medical aid has rejected certain of this company's claims I phoned Discovery several times, waited up2 50 minutes on a phone call and eventually got a reference number The attitude of Ampaths debt collector was beyond rude - made me feel as though I had ****** a fortune It should be noted that I am a survivor of 40 plus operations NEVER EVER HAVE I EXPERIENCED ANYTHING LIKE THIS I understand people want to be paid for their services- but as a hospital admission with full medical aid I SHOULD NEVER HAVE BEEN HOUNDED LIKE THIS perhaps if the person had spoken in a nicer manner I wouldn't be writing this review Be the above as it may the actual people who took blood in hospital were very nice

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply19 Sept 2022, 13:04
Official
Hi Linda. Thank you for sharing this experience with us and our sincere apologies for it. We will escalate now to the relevant team for support.

Best regards,