RM
Richard M
1 reviews | Active since Feb 2013
02 Aug 2024, 16:23
AMPATH LABORATORIES
These people are a total ***** up they have on one occasion totally messed up the INR readings on my blood as I am on warfarin treatment. There accounting is also up to maggots as they do not seem to know the difference between an invoice and a statement. They then mix up two different treatments put them on the same statement which is supposed to be an invoice and then put the wrong ICD 10 code on the whole lot which the medical aid then reject. Then when i query it they threaten to take me to court When I have paid the amount in desperation, they are too stupid to identify the payment. And these people have our lives in their hands????
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Replies (1)Ampath Laboratories (Pty) Ltd's replyOfficial
05 Aug 2024, 10:25Dear Richard,
Our sincere apologies for this experience. We will escalate now to the relevant team to investigate what has happened in your case and get back to you soonest.
Thanks.
Our sincere apologies for this experience. We will escalate now to the relevant team to investigate what has happened in your case and get back to you soonest.
Thanks.
Ampath Laboratories (Pty) Ltd's reply05 Aug 2024, 10:25
Official
Dear Richard,
Our sincere apologies for this experience. We will escalate now to the relevant team to investigate what has happened in your case and get back to you soonest.
Thanks.
Our sincere apologies for this experience. We will escalate now to the relevant team to investigate what has happened in your case and get back to you soonest.
Thanks.
