Ampath impugns debtors

After a doctor's visit, I was informed that my medical aid, Bonitas' savings were depleted (as usual). Ampath sent me a bill and I arranged for payment of debt in installments of R300.00 per month. So, in the beginning of June 2023 I paid said amount, and again by the end of same month, June 2023. Therefore, my next installment was due by end of July 2023. Right? Wrong. Ampath complained that I ignore them, and they get no response from me regarding settling of this debt. I'm being handed over for R813.42, which I was in the process of paying off still. I sent them a very stern letter explaining how I came to an agreement with their Vanderbijlpark branch, and today I receive an SMS from them stating that I'm still being handed over. Arrangements to settle debt with Ampath ultimately smears your honesty and your dignity. They threaten with handing you over even while you diligently settle debt with them. It is lousy, in poor taste (again) and very unprofessional. Even asking them to get their facts straight does not help. ASK YOUR GP TO NOT MAKE USE OF Ampath. Their word means nothing, and they'll slander yours.