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Natasha R

1 reviews | Active since May 2021

10 Jul 2025, 09:32

Ampath *****ently charging more after you get a quote and make payment

This is the worst for accounting. i went to pinehaven to do my blood tests. they gave me a quote but said that it was fasting so i had to go back the next morning. Wilgeheuwel was on my way to work so instead i went there. as my medical aid is exhuasted i had to pay upfront. first they gave me a quote that was R600 more than pinehave quoted me. same company so i showed them the quote from pinehaven and she apologized and corrected it. i paid by card on the day to do the test. now i'm getting a bill from ampath 2 weeks later for an additional amount. how can some new charges appear after i was quoted. you can't just make up prices after someone has paid. so either their quoting system is faulty and needs urgent repair or this company is *****ently and actively trying to ****** the people using their service

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Replies (1)
Ampath Laboratories (Pty) Ltd
Ampath Laboratories (Pty) Ltd's reply10 Jul 2025, 12:54
Official
Good day Natasha

Thank you for bringing this to our attention. We apologize for the unpleasant experience with us. We will investigate this matter and communicate our findings with you.