DP
Dobek P
1 reviews | Active since Jul 2011
13 Feb 2026, 13:53
Ampath de*****ing clients?
It appears that Ampath Laboratories may now be practicing de*****ing of clients. I have a credit with Ampath but it seems impossible to communicate with anyone at Ampath either by telephone or email to discuss refunding of the money the company owes me.
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Replies (2)DP
Dobek P's updateReviewer Update
13 Feb 2026, 14:14So, I did finally manage to get hold at someone at Ampath. The person just confirmed that Ampath does owe me money but will try its best not to refund me MY OWN money. I need to send "proof" of payment to them (i.e., the invoice that they did not bother to provide me with until a couple of requests later) and it may take them 21 days to refund me. I.e., they already HAVE the proof of payment (which they generated) and acknowledge the fact that (1) I have paid and (2) They owe me money. But they will sit on my money for another 3 weeks before they (possibly) return it to me.
NEVER AGAIN WILL I MAKE USE OF AMPATH!
NEVER AGAIN WILL I MAKE USE OF AMPATH!
DP
Dobek P's update13 Feb 2026, 14:14
Reviewer Update
So, I did finally manage to get hold at someone at Ampath. The person just confirmed that Ampath does owe me money but will try its best not to refund me MY OWN money. I need to send "proof" of payment to them (i.e., the invoice that they did not bother to provide me with until a couple of requests later) and it may take them 21 days to refund me. I.e., they already HAVE the proof of payment (which they generated) and acknowledge the fact that (1) I have paid and (2) They owe me money. But they will sit on my money for another 3 weeks before they (possibly) return it to me.
NEVER AGAIN WILL I MAKE USE OF AMPATH!
NEVER AGAIN WILL I MAKE USE OF AMPATH!
Ampath Laboratories (Pty) Ltd's replyOfficial
17 Feb 2026, 11:34Good day Dobek
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
Best regards,
Ampath Laboratories (Pty) Ltd's reply17 Feb 2026, 11:34
Official
Good day Dobek
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
Thank you for bringing this matter to our attention. We apologise for the unpleasant experience you had with us. We will investigate and inform you of our findings.
Best regards,